Am I covered? Answered from your own policy documents.
Clients ask cover questions all year: a burst geyser, a laptop stolen from a car, an MRI. Each one is a call or an email, and the answer is already in a document the client has never opened.
Someone broke my car window and took my laptop. Am I covered?
Your laptop falls under Portable Possessions, not Contents. Your policy wording says so.
From your policy wordingYour schedule shows your limit. Shall I ask Naledi to help you start the claim?
From your policy schedulePolicy documents are written up as answers, one fact at a time, each tied to the part of the policy it comes from.
In their own language. Molo answers in your practice's words, shows the wording behind it, and points to the client's own schedule for amounts.
Molo tells the client plainly and offers to pass the question on. The adviser gets the question, the product and the conversation.
Emergency numbers come first, and the conversation is flagged urgent for the adviser.
Decide claims. Give advice. Discuss another company's policy. Ask for ID numbers or bank details.
Every conversation in one place: who was handed over, what was urgent, and what clients asked that isn't written up yet.
In pilot with an advice practice since September 2026, across home and car insurance, medical aid and gap cover: more than 25 products.